Wednesday 2 May 2012

Are we dumb yet?


Who needs a bank when you have a trusty mattress.

 So the ASA has ruled that both Standard Bank and FNB are to withdraw their advertisements as they are misleading.

Now IF anyone has taken the time to read my last blog they’d know that this is something that I have had an issue with for some while now. Our banks are making loftier promises by the month in order to attract new customers.

Standard Bank and FNB let me tell you a secret. The key to attracting new customers is to ensure that YOUR staff is adequately trained and that they do that which your ad campaign says you’ll do.

Stop playing childish games with one another (at our cost) and start doing that which you’re supposed to, by offering the South African public sector world class customer service making us your priority. We have brains and IF we see that you’re actually trying to meet OUR needs we will consider giving you our money for safe keeping.

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